Refund Policy

Refund :

has. If the customer has already received their order:

In the event of withdrawal THE FEEL GOOD BEAUTY will reimburse all payments received for the order, including delivery costs, offered by THE FEEL GOOD BEAUTY and without extra charge no later than 8 days after the customer's request. THE FEEL GOOD BEAUTY, however, reserves the right to defer reimbursement until it has received the returned products, at the customer's expense.

To benefit from this reimbursement

- The returned item must be strictly identical to the item originally purchased.

- The item must be in 'new condition' and must not have been used.

Reimbursement will be made by credit to the customer's bank account corresponding to the bank card used to pay for the order or by the PAYPAL account if the order was paid via PAYPAL.

b. If the order has not yet been shipped:

In the event of withdrawal by the customer, THE FEEL GOOD BEAUTY will reimburse all payments received for the order without undue delay and in any event, no later than 8 days after the customer's request. In the event of partial return of ordered products or an error in the delivery address by the customer, the initial delivery costs will not be refunded.

vs. The case of promotional offers:

The customer may benefit from a conditional promotional offer on the Site, or free delivery, allowing him to obtain a reduction. In the event of return by the customer of only part of the items which allowed him to benefit from this promotional offer, the customer will be reimbursed an amount equal to the price of the returned product from which the reduction initially applied will be deducted and to which the customer will no longer be able to claim.

Likewise, the customer may benefit from a gift for the purchase of one or more products. If the customer returns this product or part of these products, the customer must also return the gift they received.